WHAT IS AGERE?
AGERE was recognized as the best company in the public business sector.
AGERE was recognized as the best public company in the local business sector according to the Portuguese municipalities' financial yearbook, presented at the "Local Power" conference organized by the Order of Official Accountants and TSF.
AGERE emerged from the transformation of the Municipal Services of Water and Sanitation into a Municipal Public Company in 1999.
In 2005, the consortium Geswater, S.A. acquired 49% of the company's share capital (€39,000,000) and, in partnership with the Municipal Chamber, took over the management of AGERE's operations, making it a Municipal Company with predominantly public capital.
AGERE serves over 90,000 customers, with a monthly revenue of around €2,800,000 and a workforce that is its greatest asset.
Currently, with over 555 employees, it is the only company in the country that manages and maintains the various areas in which it operates—water treatment, operation and supply, wastewater management, waste collection, urban environment, and CRO management.
This particularity means that services and employees are spread across various buildings. The headquarters, located at Praça Conde de Agrolongo, houses the management and public service departments.
In the Operational Center building in Real, you will find the waste collection and urban environment services, water and wastewater operation, warehouse, meter section, and CRO. The Water Treatment Station (ETA) is located at Central do Cávado (Ponte do Bico). In Frossos is the main Wastewater Treatment Plant (ETAR). AGERE also has a public service desk at the Loja do Cidadão building on Avenida da Liberdade.
The ETA, ETAR, and CRO are open to the public and can be visited according to the current rules. These facilities reflect part of the company's work, bringing the public closer to the company's operations.
Focused on providing excellent public service and privileged service to residents, the company has been developing in its various areas of operation.
With a strong business dynamic, AGERE is committed to developing projects in the areas of circular economy, sustainability, and environmental and social responsibility.
Awards, Recognitions, and Certifications
A AGERE foi distinguida, mais uma vez, pela Entidade Reguladora dos Serviços de Águas e Resíduos (ERSAR), com a atribuição do “Selo de Qualidade exemplar da água para consumo humano”.
The quality seals aim to distinguish the managing entities providing public water supply services that, in the last year of regulatory evaluation, have ensured exemplary quality of water for human consumption, meeting the requirements defined by the regulator in delivering quality service to users.
Maintaining these certifications constitutes recognition of AGERE's strong commitment to the sustainable development of the services it provides to the community.
Management Policy
During the year 2021, to fulfill the Company's Mission, which is focused on providing excellent services, the Administration adopted a policy outlining eight strategic guidelines guiding AGERE's activities:
8 strategic guidelines
Maximize value by optimizing operational management and eliminating inefficiencies;
Customer orientation;
Respect for natural resources, promoting the rational use of consumption, proper waste management, and pollution prevention;
Fulfillment for employees, focusing on their development and promoting a safe and healthy work environment;
Commitment to the continuous improvement of implemented management systems;
Ensure the continuity and quality of the service;
Identificar, avaliar, prevenir e controlar os riscos, preparando-se para a sua ocorrência;
Rigour, reliability, and transparency by adhering to legal and other requirements applicable to our activities.
Areas of Intervention
AGERE's five main areas of intervention
AGERE has a broad commitment to the residents of Braga, taking an active and ongoing role in five distinct areas of municipal management.
Vision
To be a nationally and internationally recognized company in the water and environmental sector, focused on the quality of public service provided and committed to a policy of sustainable development, respecting environmental and human resources.
Mission
To ensure the management of the water supply system, wastewater sanitation, urban waste collection, municipal cleaning, and animal welfare, grounded in rigor and efficiency, satisfying stakeholders and ensuring environmental, economic, and social sustainability.
Governing Bodies
João Granja
Presidente do Conselho de Administração
Alexandra Carvalho Roeger
Administradora Executiva
António Jorge Almeida da Silva
Administrador Executivo da AGERE
Corporate Responsibility Policy
The Integrated Management System for Quality, Environment, Safety, and Health at Work is implemented at AGERE in the following scope:
1. Management of potable water supply services;
2. Extraction, treatment, and elevation of potable water;
3. Construction and maintenance of potable water distribution networks;
4. Reception and treatment of wastewater;
5. Construction and maintenance of wastewater networks;
6. Collection and transportation of solid urban waste;
7. Urban cleaning
8. Citizen service activities related to potable water supply, wastewater treatment and drainage, solid urban waste collection, and urban cleaning.
Corporate Responsibility Policy
Recruitment
Would you like to collaborate with AGERE?
Financial Information
Annual Report and Accounts
Consult the Annual Report and Accounts through the links below:
Annual Report and Accounts 2023
Annual Report and Accounts 2022
Annual Report and Accounts 2023
Annual Report and Accounts 2020
Annual Report and Accounts 2019
Annual Report and Accounts 2018
Company Deed and Articles of Association
Consult the document through the link:
Amounts received by the paid members of the governing bodies
Consult the remunerations received by each member of the governing bodies through the link below:
Amounts received by the paid members of the governing bodies
Number of employees, broken down by type of employment contract
O número de trabalhadores, desagregado segundo a modalidade de vinculação, em 31-12-2024, é o seguinte:
Contrato por Tempo Indeterminado: 328
Contrato a Termo Certo: 86
Cedência de Interesse Público: 100
Comissão de Serviço: 46
Board Members: 2
Nº total de trabalhadores: 562
Activity Plans, Annual and Multi-Year Investment Plans, and Annual Budget
Opinions required under paragraphs a) and c) of Article 25, No. 6 of Law 50/2012
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – CP
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – Papeleiras
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – 5 Viat. Elétricas
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – 3 Viat. Elétricas
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – Máq. Lavadoura
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – Máq. Valas
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – 5 Viat. Furgão
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – CCC CCAM
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – CCC MG
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – 2 Viat. Cx. Aberta
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – 1 Viat. 19 Ton. Multibenne
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – 1 Viat. 19 Ton. Rec. Traseira
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – UPAC ETA
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – 3 Triciclos Elétricos
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – Motobomba
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – Gerador de Emergência
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – Veículo Furgão 100% elétrico
Parecer FU – alínea k) do nº 2 do art. 43º da Lei 50_2012 – Hardware, Storage e Software
Maps of Debts to Suppliers
Consult the document through the link:
Gender Equality Plan
Consult the document through the link:
Relatório sobre Remunerações Pagas a Mulheres e Homens
Consult the document through the link:
General Regime for the Prevention of Corruption
Resolução Alternativa de Litígios de Consumo
Cumprindo o Decreto-Lei n.º 144/2015, de 8 de setembro, informamos que a entidade responsável pela Resolução Alternativa de Litígios de Consumo na área de Braga é o:
CIAB – Centro de Informação, Mediação e Arbitragem de Consumo
Contactos e Morada:
- Morada: Rua D. Afonso Henriques, 1, 4700-030 Braga
- Telefone: 253 617 604 (chamada para a rede fixa nacional)
- Email: geral@ciab.pt
Horário de Atendimento Presencial:
- Segunda a Sexta-feira: 08h30 às 16h00
Horário de Atendimento Telefónico:
- Segunda a Quinta-feira: 08h30 às 18h00
- Sexta-feira: 08h30 às 16h00
Key Indicators
Relatório da Qualidade de Serviço
